COOKIES AND CONNECTION TRACKERS

This privacy policy provides an overview of how FERRAND DECORATION processes your personal data.

Users are informed that, when browsing the Site, a “cookie” (connection tracker) may be automatically placed on their computer’s hard drive.
Cookies are data sent by a web server to the User’s browser, which then sends them back to the originating server. They may include information relating to navigation on the Site (pages visited, browsing path, date and time of visit, duration of the visit, session identifiers, language used, etc.).
FERRAND DECORATION may read these cookies and use them in particular to recognize Users’ browsing systems, analyze Site traffic, or conduct marketing initiatives.
Users may exercise their rights regarding their data, connection data, and cookies by contacting FERRAND DECORATION by mail or email via the contact form.

2. WHAT DATA IS PROCESSED?

The data transmitted are the information provided through the contact form:

• Your first and last name
• Your company
• Your contact details
• Your email address
• Your phone number

CONTACT DETAILS

When you contact us, we record your contact details. Depending on how you reach us, your contact details may include your name, postal address, telephone numbers, and email address.

MESSAGES, CONVERSATIONS

To communicate with customers and users, FERRAND DECORATION also uses social networks such as Facebook, Instagram, or LinkedIn. We use these popular platforms to provide you with additional contact and information options. However, please note that we have no influence on the terms of use of these social networks.

DEVICE DATA AND ACCESS DATA

When you use the website www.michelferrand.com, technical data are inevitably generated and processed so that the functions and content offered can be made available and displayed on your device. The data created and collected during communication include information about the communicating parties, the time of connection, routing information, the data transfer protocol, the connection format, and location information.

3. FOR WHAT PURPOSES DOES FERRAND DECORATION USE MY DATA WHEN PROCESSING PURCHASES AND SERVICES?

We process your data in order to fulfill the contract and provide and carry out any other services you have requested. The main purposes of processing are:

• Providing messages, notifications, newsletters, and other direct communications, if these form part of our contractual services or the services you request
• Ensuring the general security, operation, and stability of our services
• Non-commercial communication with you regarding technical, security, and contractual issues

If you have given your consent to the processing of personal data, your consent primarily serves as the legal basis for our processing of your data. Typical purposes for consent include, for example, subscribing to a newsletter.

You may withdraw your consent at any time with future effect, for instance by email or mail.

4. TO WHOM IS MY DATA DISCLOSED?

Information about our customers is a significant part of our business, and our role is not to sell it. We share this information solely in the cases and for the purposes described in this privacy policy and in compliance with applicable legislation. We provide information upon request to authorities, such as the police and security agencies, and to other authorities for reasons specified by law.

5. WHAT ARE MY DATA PROTECTION RIGHTS?

In accordance with the law and under the conditions it defines, you have the rights of access, deletion, rectification, retrieval, and withdrawal concerning data protection.

6. WHEN IS MY DATA DELETED?

Your personal data remains stored for as long as necessary for the purposes set out in this privacy policy, particularly to fulfill our contractual and legal obligations.

7. CHANGES TO THE PRIVACY POLICY

Finally, as part of the ongoing development of our websites and applications, and in the implementation of new technologies to improve our service to you, changes to this privacy policy may be necessary. Therefore, we recommend that you review this privacy policy from time to time.